LEGAL

Shipping & Handling

Effective Date: October 25, 2025

At Clair Fareio Art, each artwork is carefully packaged and shipped from Sulmona, Italy. This policy explains how we handle processing, shipping, and delivery for local and international orders.

1. Processing Time

Each order is prepared for shipment within 3–7 business days after payment confirmation, unless otherwise stated (e.g., framing, varnishing, exhibition schedules, or public holidays). You will receive an email confirmation with tracking information once your artwork has shipped. Processing times are estimates and may vary due to circumstances beyond our control. Commissioned works have separate timelines agreed upon individually.

2. Packaging

All artwork is packaged using professional materials to protect against moisture, bending, and impact. Flat artworks on canvas or paper are wrapped in acid-free paper and backed with rigid cardboard. Framed pieces or large canvases are shipped in custom protective boxes or crates. We take great care to ensure your artwork arrives in the same condition it left the studio.

3. Shipping Methods & Carriers

We use trusted carriers such as Poste Italiane, DHL, UPS, or FedEx, depending on the size, value, and destination of the order. Carrier choice may vary based on availability or cost-effectiveness. Tracking numbers are provided whenever possible.

4. Shipping Costs

Shipping costs are calculated based on artwork size, weight, and destination.

Customers are responsible for any import duties, customs fees, taxes, or currency conversion charges applicable in their country. These are not included in the artwork price or shipping fee.

5. Estimated Delivery Times

Delivery times are estimates and may vary due to customs processing, weather, strikes, or carrier delays. Clair Fareio Art is not liable for delays beyond our control.

6. Shipping Insurance

We strongly recommend insuring artwork for its full value during shipping. Insurance is available upon request and may be added to the shipping cost. Risk of loss or damage passes to the buyer once the artwork leaves our studio, unless shipping insurance has been purchased. Claims for insured shipments should be filed with the carrier directly; we will assist where possible.

7. Customs & Import Duties

International buyers are responsible for any customs, VAT, import taxes, or required documentation in their country. These charges are determined by your local customs authority and are not included in the artwork price or shipping fee. We are unable to predict or control these charges.

8. Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us immediately so we can assist with carrier investigations. Clair Fareio Art is not responsible for packages lost due to incorrect shipping addresses provided by the buyer. If shipping insurance was purchased, we will help facilitate your claim with the carrier.

9. Local Pickup

Buyers located in Sulmona or nearby towns may arrange direct pickup or personal delivery. Risk transfers to the buyer upon collection. Please email us to coordinate a convenient time.

10. Contact

For all shipping inquiries, special requests, or to arrange local pickup:

Email: clairvegas@gmail.com
Location: Sulmona, Italy